Screen Sharing Support
Help-O-Matic LLC technicians use remote access software to interact with you and your computer. Once connected we can troubleshoot and solve practically any problem affecting a system.
The software utilized from Teamviewer and Zoom is verified and trusted. Please note that these tools allow Help-O-Matic's technicians full access to a customer's computer for computer repair, diagnosis, and end-user training.
Please refer to the "Notice:" below for more information.
Which option should I choose?
Quick Support provides one-time access to a computer.
Continual Support provides always-on access to a computer.
Unless otherwise instructed, please choose the Quick Support option.
Notice: By choosing to use one of the remote support options above you are acknowledging that you agree to allow a remote technician full access to your computer... including, but not limited to, any information that's displayed on the screen during any remote support session. Help-O-Matic respects your privacy and guarantees that its employees will never use information we view in a manner that is illegal or harmful to our customers.